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Travel Email & SMS MarketingFree audit
Service 28 · Travel & hospitality

Email and text marketing that gets past travelers booking again

Your past customers are the cheapest bookings you'll ever get, and most travel businesses barely email them. We set up the sequences that follow up on open quotes, remind people about the trip they talked about, and bring last year's travelers back for the next one.

Travel Email & SMS Marketing: Email and text campaigns that bring past travelers back and turn open quotes into bookings.
What’s included

Here’s what
you get.

01

Quote follow-up

Open quotes get a friendly sequence by email and text, timed around price changes and expiry dates, that stops as soon as they reply or book.

02

Before and after the trip

Countdown emails, packing tips and add-ons before the trip, then a welcome home, a review request and an idea for the next one.

03

Deals that match the traveler

Segments by destination, trip type, home airport and budget, so a cruise fan in Florida doesn't get London flight deals.

04

Landing in the inbox

Domain authentication (SPF, DKIM and DMARC), list cleaning and steady sending habits that keep you out of spam folders.

05

Following the rules

A working unsubscribe link in every email under CAN-SPAM, and texts only to travelers who opted in, from a registered 10DLC number.

Details

The practical stuff.

Where it fits
Part of our travel and hospitality work. Calls, leads, PPC, email, booking automation and API integration for travel agencies, cruise sellers, tour operators and hotel booking businesses.
Tools we use
KlaviyoMailchimpHubSpotActiveCampaignTwilio SMSTravel CRM
What you get
  • Quote follow-up
  • Before and after the trip
  • Deals that match the traveler
  • Landing in the inbox
  • Following the rules
Who owns it
You do. Accounts, data, code and content are set up in your name.
Contract
Month to month after setup. Cancel with 30 days’ notice.
FAQ

Questions about
Travel Email & SMS Marketing

We have an old customer list. Can we email it?

Usually, if those people booked with you or agreed to hear from you. We'll clean the list first and start slowly so your sending reputation stays healthy.

How often should a travel business email?

Often enough that people remember you, not so often they unsubscribe. For most, that's one useful email every week or two, plus automatic messages triggered by quotes and trips.

Free growth audit

Want to talk about Travel Email & SMS Marketing?

Call us or send a message. We’ll ask a few questions about your business and tell you honestly whether this is the right next step.

Call nowFree audit
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