A dialer that keeps your agents talking, not waiting
With manual dialing, agents spend a big part of every hour listening to rings, busy signals and voicemail greetings. A well-tuned dialer flips that around. We set up and tune predictive, power, progressive and preview dialing so your agents spend their time on real conversations.
Here’s what
you get.
The right mode for each campaign
Predictive for big consumer lists, power for steady outbound, progressive when every connection matters, and preview for high-value B2B calls where agents need to read up first.
Smart pacing, inside the rules
The dialer adjusts how many lines it dials based on live answer rates, and keeps abandoned calls under the 3% limit in the FTC's Telemarketing Sales Rule.
Voicemail and machine handling
Answering machine detection, one-click voicemail drop and automatic retries at better times of day.
Caller ID that gets answered
Registered numbers with STIR/SHAKEN attestation, branded caller ID and number health monitoring, so your calls don't get labeled as spam.
Lists, consent and DNC built in
List uploads, time-zone calling windows, DNC scrubbing and consent records all live inside the dialer, not in a separate spreadsheet.
The practical stuff.
- Where it fits
- Stage 04, Convert. Done-for-you sales, trained human agents and natural-sounding AI voice agents to answer and make your calls, plus the dialers and call center software underneath.
- Tools we use
- What you get
- The right mode for each campaign
- Smart pacing, inside the rules
- Voicemail and machine handling
- Caller ID that gets answered
- Lists, consent and DNC built in
- Who owns it
- You do. Accounts, data, code and content are set up in your name.
- Contract
- Month to month after setup. Cancel with 30 days’ notice.
Questions about
Predictive & Power Dialers
What's the difference between a predictive and a power dialer?
A power dialer calls a fixed number of lines for each available agent. A predictive dialer uses live stats to guess when an agent is about to be free and dials ahead. Predictive gets more talk time out of big lists. Power is simpler and drops fewer calls.
Is predictive dialing legal?
Yes, when it's done within the rules. That means keeping abandoned calls under 3%, connecting answered calls to a live agent within two seconds or playing a short identifying message, honoring Do Not Call lists and having the right consent before auto-dialing cell phones. We build those guardrails in, but your own lawyer should still review your campaigns.
Can you set up Vicidial?
Yes. Vicidial is open source and very capable when it's set up and maintained properly. We also work with hosted dialers if you'd rather not run your own servers.
Who we do this for.
These work well together.
Done-For-You Sales
The whole sales engine in one place: leads and calls coming in, agents working them, CRM and follow-up running, and cost per sale on one dashboard.
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Customer Service Agents
Trained, friendly agents who answer your calls, chats and emails like they work for you, because they do.
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Sales Agents & Appointment Setting
Inbound and outbound sales reps who qualify leads, book appointments and close, with every call tracked.
Learn moreWant to talk about Predictive & Power Dialers?
Call us or send a message. We’ll ask a few questions about your business and tell you honestly whether this is the right next step.