Technology and clients for call centers and BPOs
Call centers live and die on agent productivity and steady client volume. We help with both: better dialers, routing and AI on the floor, and marketing that brings in new client contracts.
Searches we build
your campaigns around.
These are the kinds of searches your customers type before they call. We build ads and pages that answer them directly.
What we do for
call centers & bpos.
Dialer and platform setup
Predictive dialers, routing, recording and QA that boost talk time.
AI on the floor
Real-time agent assist, auto QA and AI voice agents for overflow.
Client acquisition
B2B campaigns and appointment setting with companies looking to outsource.
A detail most agencies miss
Automatic quality scoring on every call, instead of a small random sample, is one of the fastest wins AI brings to a contact center.
The services we’d use.
Predictive & Power Dialers
Predictive, power, progressive and preview dialers that keep agents talking instead of listening to rings.
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Cloud Call Center Software
A complete cloud phone system for your call center: IVR, routing, browser dial pad, recording, live monitoring and CRM integration.
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AI Voice Agents
Natural-sounding AI voice agents that answer calls, book appointments and qualify leads around the clock, and hand off to a person when it matters.
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Sales Agents & Appointment Setting
Inbound and outbound sales reps who qualify leads, book appointments and close, with every call tracked.
Learn moreQuestions from
call centers & bpos.
Can you set up a dialer for our center?
Yes. Vicidial, hosted dialers or cloud contact center platforms, tuned to your campaigns.
Do you help BPOs find clients?
Yes, with B2B campaigns, content and appointment setting.
Other industries we help
Want more customers for your call centers & bpo business?
Tell us where you are and what kind of jobs you want more of. We’ll take an honest look and tell you what we’d do first.